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Solutions Architect

Full-time | Remote

About Power Ecosystem
Power Ecosystem is building the NextGeneration fully-decentralized Web3 Cloud Infrastructure for decentralized full-stack applications hosted in a scalable full-sharded blockchain network for the best developer experience with a focus on end-users. Reliable Web3 infrastructure for the next generation of web applications—open, trustless, and robust.

We are building the worldwide decentralized WEB3 cloud infrastructure for innovators in DeFi, NFT, gaming, analytics, and other verticals are empowered by scalable distributed decentralized WEB3 infrastructure - Power Ecosystem. We unified user-friendly access for developers to all necessary decentralized services via real decentralized WEB 3 infrastructure for full-stack decentralized applications which can create absolutely any web developer without deep knowledge in blockchains.
Job Description
The Solutions Architect (SA) engages with key developers who require architectural guidance and services to expand and evolve their use of Web3 Cloud Infrastructure. Additionally, SA serves as trusted technical advisors guiding customer development teams on best practices and delivering solutions that allow customers to maximize and sustain the value they realize out of Power Ecosystem. This role will work in concert with other teams in Developer Success, including Onboarding and Technical Documentation, and closely with Product Management and Engineering to drive developer-centric features and enhancements into future releases.
Duties and responsibilities
  • Design, develop and work closely with developer technical teams to implement solutions using Power Ecosystem that successfully scale and perform to exceed their requirements.
  • Develop deep expertise in one or more Power Ecosystem parts, practicing and further developing best practices for product implementation and integrations
  • Serve as trusted technical advisor to key customer technical and business leadership, providing guidance that drives developers' success long-term and advocating to Product Management, Engineering, and other teams for
  • Mentor other Developer Success team members on implementation best practices and adjacent technologies
  • Partner with Onboarding Project Managers to identify and manage developer risks and opportunities as they relate to product adoption, renewal, and expansion
  • Own and manage to resolve key developer escalations from onboarding Support for systemic issues affecting multiple facets of a developer's implementation
  • Contribute to the Power Ecosystem Community by participating in forums, creating technical content, and leading technical workshops.
Skills and Qualifications
  • 5+ years of experience in technical consulting or solutions delivery, including designing, architecting, and leading technical implementations
  • Strong understanding of and experience with Web application development and modern application architectures (e.g., micro-services), modern data technologies, WEB3, and blockchain technologies
  • Exceptional troubleshooting and analytical skills
  • Excellent written, verbal, and presentation skills appropriate to both technical and management clients, including effective interaction with a senior executive to C-level personnel
  • Strong organizational skills with an ability to manage competing client demands, multiple priorities, commitments, and projects
  • Exemplary customer service attitude with demonstrated experience building customer relationships and managing escalations to successful resolution
  • Comfort working remotely and with a high degree of independence and autonomy.
  • Bachelor's degree or equivalent experience in a technology-related discipline
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