The Onboarding Project Manager is responsible for managing the successful onboarding of Power Ecosystem startups and developers groups. The role of the Onboarding Project Manager is to manage the onboarding process and ensure the developers see value as soon as possible. Additionally, he/she is responsible for onboarding new developers at Power Ecosystem by working closely with Tech Document Writer and Solution Architects. The Onboarding Project Manager is the main point of contact throughout the onboarding phase and is the leader of onboarding efforts from beginning to completion.
You will serve as a trusted advisor to ensure successful implementations, that the assigned customers achieve targeted business benefits from their investment in Power Ecosystem, and that the customers serve as a positive reference and continue their implementation of Power Ecosystem web3 infrastructure. Your technical abilities will be critical in identifying solutions, troubleshooting issues, and answering technical questions as they arise. OPMs are the customer's primary liaison during onboarding with Power Ecosystem and are accountable for identifying and directly addressing business and technical issues. They must marshal resources across the Power Ecosystem organization, coordinating interaction with the various Power Ecosystem part through timely and effective management of the case resolution process and will be the primary point of contact for escalations. This position requires a strong technical background, excellent client and project management skills, proven ability to understand various technical workflows when needed. Successful candidates must be action-oriented and able to communicate clearly and effectively to both technical and business audiences at multiple levels.